Terms of Service

TERMS OF SERVICE

Effective Date: Feb/25/26
Company Name: MS Essentia

1. AGREEMENT TO TERMS

By accessing or purchasing from MS Essentia (“Company,” “we,” “our,” or “us”), you agree to be legally bound by these Terms of Service. If you do not agree, you may not access or use our website or purchase our products.

We reserve the right to update or modify these Terms at any time without prior notice. Continued use of our website constitutes acceptance of any changes.

2. ELIGIBILITY

By using our website, you represent that:

  • You are at least 18 years old
  • You have the legal authority to enter into this agreement
  • You will not use our products for unlawful purposes

3. PRODUCTS & DISCLAIMERS

3.1 Product Use

MS Essentia sells essential oils, diffusers, and related wellness products.

Our products are:

  • Not intended to diagnose, treat, cure, or prevent any disease
  • Not medical advice
  • Not a substitute for professional healthcare

You should consult a licensed healthcare provider before using essential oils, especially if pregnant, nursing, taking medication, or managing a medical condition.

3.2 Proper Use

Customers are solely responsible for:

  • Following product instructions
  • Diluting oils appropriately
  • Keeping products away from children and pets
  • Avoiding ingestion unless explicitly labeled as safe

Improper use is at the customer’s own risk.

4. LIMITATION OF LIABILITY

To the fullest extent permitted by law:

MS Essentia shall not be liable for:

  • Allergic reactions
  • Skin irritation
  • Misuse of products
  • Indirect, incidental, punitive, or consequential damages
  • Loss of profits, revenue, or business

Our total liability shall not exceed the amount paid for the product purchased.

5. ASSUMPTION OF RISK

By purchasing from MS Essentia, you acknowledge:

  • Essential oils may cause reactions if misused
  • You are using products at your own risk
  • You assume full responsibility for product application and handling

6. ORDERS & PAYMENT

We reserve the right to:

  • Refuse or cancel any order
  • Limit quantities purchased
  • Cancel orders suspected of fraud or abuse

All prices are listed in USD unless otherwise stated.
We may update pricing at any time without notice.

7. SHIPPING

  • Shipping times are estimates, not guarantees
  • We are not responsible for carrier delays
  • Risk of loss transfers to the customer once the package is delivered to the carrier

Incorrect addresses provided by customers are the customer’s responsibility.

8. RETURNS & REFUNDS

Due to the nature of our products:

  • Opened essential oils are non-refundable
  • Diffusers may only be returned if defective
  • Claims must be submitted within [X] days of delivery

We reserve the right to deny refund requests that do not comply with our policy.

9. INTELLECTUAL PROPERTY

All content on this website, including:

  • Logos
  • Branding
  • Product descriptions
  • Images
  • Marketing materials

Are the exclusive property of MS Essentia.

Unauthorized reproduction, resale, or use is strictly prohibited.

10. PROHIBITED USE

You may not:

  • Use our products for resale without authorization
  • Copy or exploit our brand
  • Attempt to reverse engineer our products
  • Use our website for fraudulent activity

Violation may result in legal action.

11. INDEMNIFICATION

You agree to indemnify and hold harmless MS Essentia, its owners, affiliates, employees, and partners from any claims, damages, liabilities, or expenses arising from:

  • Your misuse of products
  • Violation of these Terms
  • Your breach of any law or regulation

12. GOVERNING LAW

These Terms shall be governed by and interpreted under the laws of the State of [Insert State], United States, without regard to conflict of law principles.

Any disputes shall be resolved exclusively in the courts located in [Insert County, State].

13. DISPUTE RESOLUTION & ARBITRATION (Recommended Strong Clause)

At our sole discretion, disputes may be resolved through binding arbitration rather than court proceedings.

You waive the right to:

  • Jury trial
  • Class action lawsuits

All claims must be brought individually.

14. FORCE MAJEURE

We are not liable for delays or failure to perform resulting from causes beyond our control, including:

  • Natural disasters
  • Supply chain disruptions
  • Government actions
  • Carrier delays

15. SEVERABILITY

If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.

16. CONTACT INFORMATION

MS Essentia
Email: aromatherapy@msessentia.com
Address: 508-493-0459